Welcome to the shop.pocaandpoca.com website Terms and Conditions, which apply to all items ordered from shop.pocaandpoca.com. As you probably have no doubt experienced with virtually all websites, your use of shop.pocaandpoca.com site, is subject to certain terms and conditions of use, presented below. Terms are important for both you and us. The following findings have been worked out over the years of our joint experiences, serving our common purposes while searching for our dreams. They create a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business.

Kindly please read through them carefully before placing an order. By using this shop.pocaandpoca.com site and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy policy regarding personal information provided by you. Because the way to dreams is constant learning, we may change these terms and conditions from time to time without notice to you. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. Before placing an order, if you have any queries regarding to our terms and conditions, please contact our Customer Service.


Using our website or application, you agree for that:

1. You may only use the shop.pocaandpoca.com website to place orders or legitimate inquiries. You will not make any speculative, false or fraudulent orders.

2. You agree to provide correct and accurate personal data, as email, postal address and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. If you do not give us all of the information that we need, we may not be able to complete your order.

3. You will not use the shop.pocaandpoca.com site or mobile app to communicate, transmit, or post material that infringes on the intellectual property, privacy or publicity right of another person or entity. This website contains material which is owned to us. This material includes, but is not only limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

4. By placing an order through the shop.pocaandpoca.com site or mobile app, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding contracts. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian.

5. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

6. United Arab of Emirates is our country of domicile. Therefore any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

7. Generally we ship from Poland, however we send orders also from our country of domicile, UAE. If your delivery address is outside of the UAE or Poland, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

8. Our contract for purchases made through shop.pocaandpoca.com is with POCA & POCA and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

9. POCA & POCA does not collect duties and taxes and cannot predict what that particular charges may occur. Customer shall bear the costs of taxes and duties occurring in the country of delivery.